<図書>
Issues in organization and management series
データ種別 | 図書 |
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出版者 | Lexington, Mass : Lexington Books |
子書誌情報を非表示
1 | Service management and marketing : managing the moments of truth in service competition / Christian Grönroos Lexington, Mass. : Lexington Books , c1990 |
2 | Service quality : multidisciplinary and multinational perspectives / edited by Stephen W. Brown ... [et al.] Lexington, Mass. : Lexington Books , c1991 |
書誌詳細を表示
書誌ID | 1000003761 |
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NCID | BA0027745X |